Privacy Policy

Effective Date: September 2025

1) Who we are

This Privacy Policy explains how Mammuthus LLC, doing business as Mammuthus (“Mammuthus,” “we,” “us,” or “our”), collects, uses, and shares information when you use our website, Everyday Protection membership, member tools, and related services (collectively, the “Services”).

Contact: support@mammuthusllc.com
Location: Greenville, South Carolina

2) What this policy covers

This policy applies to information we collect when you: (a) visit our website, (b) create an account or enroll in a membership, (c) use budgeting, cash-flow, reminder, or planning tools, (d) submit a Support Request and related documentation, or (e) communicate with us.

3) Information we collect

A. Information you provide

  • Account and profile information such as your name, email address, phone number, password or sign-in method, and other profile details you choose to provide.
  • Membership and billing information such as your plan selection, subscription status, billing address, and payment details. Payment card data is generally processed by our payment providers and may be stored by them rather than by us.
  • Direct deposit or payout information such as bank routing and account information when needed to deliver approved support by direct deposit, depending on your plan and program rules.
  • Support Request information and documentation such as the nature of the request, amount requested, and documents like bills, invoices, receipts, estimates, or proof of expense. Some documents may include sensitive information, such as medical copay details.
  • Communications such as messages you send to support, survey responses, and feedback you share with us.

B. Information from third parties

  • Google Sign-In (if enabled): If you sign in with Google, we may receive basic profile information such as your name, email address, and a unique Google account identifier. We do not receive your Google password.
  • Vendors or service providers: When needed to verify documentation or process payments, we may receive confirmation details from the vendor or provider involved, such as invoice validity or payment details.

C. Information collected automatically

  • Device and usage data such as your IP address, browser type, device identifiers, pages viewed, clicks, referring URLs, and timestamps.
  • Cookies and similar technologies used for essential site functions, security, preferences, and analytics.

4) How we use information

We use information to:

  • Provide, operate, and maintain the Services, including account access, membership features, and member tools.
  • Process subscriptions, participation fees, and other related payments.
  • Provide reminders, alerts, and notifications you request, including email or SMS where enabled.
  • Review, verify, and process Support Requests, including confirming eligibility, validating documentation, and preventing fraud or misuse.
  • Deliver approved support, including vendor payments or direct deposits where applicable.
  • Communicate with you about your account, membership, support activity, service updates, and important notices.
  • Monitor, troubleshoot, improve, and optimize the performance and user experience of our Services.
  • Comply with legal obligations and enforce our Membership Terms and other policies.

5) How we share information

We may share information in the following circumstances:

  • Service providers who help us operate our business, such as hosting providers, payment processors, analytics providers, email or SMS delivery tools, customer support systems, fraud prevention services, and database or infrastructure providers.
  • Payment processors and financial partners to process membership billing and deliver approved support, including direct deposit where applicable.
  • Vendors or providers you identify when needed to verify an expense and/or send payment directly to an approved provider.
  • Legal and safety purposes when required to comply with law, regulation, subpoena, legal process, lawful requests, or to protect the rights, safety, and security of Mammuthus, our members, or others.
  • Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate protections.

We do not sell your personal information.

6) Sensitive information

Some information you provide, especially documentation submitted in connection with a Support Request, may be sensitive. This can include financial details and, in some cases, medical copay-related information. Please submit only what is necessary. We use this information only to provide the Services, review and verify requests, prevent misuse, and comply with legal obligations.

7) Cookies and analytics

We use cookies and similar technologies for essential functionality, security, preferences, and analytics to better understand how our Services are used.

  • Essential cookies support core site functionality and security.
  • Preference cookies remember settings and improve your experience.
  • Analytics cookies help us understand usage patterns and improve our Services.

You can manage cookies through your browser settings. If you disable cookies, some features may not function properly.

8) Data retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records. Retention periods may vary depending on the type of information involved.

9) Security

We use reasonable administrative, technical, and physical safeguards designed to help protect your information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

10) Your choices and rights

  • Access and updates: You may be able to access and update certain account information through your profile or by contacting us.
  • Marketing preferences: You can opt out of promotional emails by using the unsubscribe link in those messages. You may still receive transactional or service-related messages.
  • Deletion requests: You may request deletion of your account or certain personal information, subject to legal, operational, and recordkeeping requirements.
  • Do Not Track: Some browsers offer “Do Not Track” signals. Our Services may not respond to all such signals.

To make a privacy-related request, contact us at support@mammuthusllc.com.

11) U.S. state privacy rights

Depending on where you live, you may have additional privacy rights under applicable state laws. These rights may include the ability to request access to, correction of, deletion of, or a copy of your personal information.

If you would like to exercise any applicable privacy rights, please email support@mammuthusllc.com. If we deny your request and applicable law provides for an appeal, you may submit an appeal by emailing us with the subject line Privacy Appeal.

12) Children’s privacy

Our Services are not directed to children under 13, or under 16 where a higher age applies by law, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

13) International users

If you access our Services from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.

14) Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version and revise the effective date above. Material changes may also be communicated through the Services or by email when appropriate.

Questions? Contact us at support@mammuthusllc.com.